" I am the ICT manager at Manchester CAB and Voice IP Comms have recently installed digital systems to our six bureaux replacing the ageing anaolugue ones we had previously. Our experience with them has been first class, thier quote was the most competetive, all the installations went through will no real disruption to our service, and they have been there whenever we have needed them for techincal or general assistance. As a charity getting the balance for top quality ICT equipment on limited budgets is generally difficult but with Voice IP Comms help we acheived it and the organisations is in a good position now for any future changes in communcation technology. "
' Stuart Pearson '
" Driving a £12m turnover with 8 people is a big ask for anyone so to convert a company like ours from an analogue to a digital system & install a new cost effective Siemens telephone system on a busy trading Tuesday in a pretty much seamless fashion took some doing in our book.
Absolutely no problem to Darren Bright & his technical team at Voice Ip Comms. Lots of companies talk about cost effective service but this company certainly delivers - we would recommend them to anyone.
Looking forward to the next time already.
J C Dudley & Co Ltd "
' Michael Dudley '
" Voice ip Comms came to our rescue when our old phone system suddenly "expired". As a charity we rely on the phone to support people in crises. We needed a system that suited our business, was affordable and we needed it quickly.
Within a week of contacting Voice ip Comms our new phone system was installed and up and running and it came at an affordable price that beat all other quotes. "
' Mandy Gough '
" Voice IP Comms recently supplied and installed a small Siemens IP telephone exchange for us. Maintaining working phone lines across the transition from our old exchange was important to us. Because they were able to set everything up on the exchange in advance and give good training etc the down time on the day was minimal. All in all a very good experience from sales to completion. "
' Gane International Ltd '
" Voice ip have installed a new Siemens digital switchboard in our County Headquarters in Chester. We were pleased with the installation and have continued to be pleased with the after sales service (not that we have needed a lot, but when we have it has been prompt and effective).
Steve Peaurt
CEO
St John Ambulance Cheshire "
' Steve Peaurt '
" Voice IP Comms recently won the tender to install a new Siemens digital phone system plus two independent ISDN units at our new recording studios. I found them to be very professional in their evaluation of our requirements during the site survey prior to quoting and we were very pleased with the high standard of the installation they provided.
Steve Halliwell, Commercial Director
Clocktower Creative Ltd, Voiceover Recording and Production Studios "
' Steve Halliwell '
" Voice IP Comms recently carried out a comprehensive cat5 cabling project on the ground floor of our office building.
They installed 120 network points and several additional power outlets as well as relocating some other elements of our comms infrastructure.
They did a very tidy job, carried out the work in approximately 5 days and delivered it at a price that beat all other quotes by a considerable margin. "
' Philip Gray '
"
Westerleigh Group PLC
Westerleigh Group PLC are the fastest growing crematoria and cemetery
developer/operator in the UK and have benefited from Voice IP Comms experience
on all of its new builds and retrofitted Siemens systems at several of its existing sites.
Voice IP Comms are the sole provider for telephone lines and Broadband communication for the group and most recently provided all the tele and data comms
for the Groups new head office in Bristol.
Development Director, James Evans, comments,
“Without an experienced partner in the field of telecommunications, the development of a new site is fraught with problems, however Voice IP Comms have provided a clear logical path delivering a practical solution to our needs. With the construction of the new Group Head Office, it was vital that the partner provided a system which not only met existing needs but also had a provision for the future, with the introduction of a Siemens system, along with installation of cables, patch panel and IT hardware, the Head Office is set to provide an excellent hub to run our fast growing business. "
Voice IP can now offer a mobile call recording solution which can be integrated with Line side recording systems. This offers you a unique, cost effective solution where all mobile and landline calls can be recorded, stored and replayed securely on site in a single integrated system.
Mobile phones are an essential business tool. If your business already records landline calls then it is likely that you should record your mobiles too. With mobiles securely recorded, your staff have the flexibility to work anywhere and still comply with internal or regulatory record keeping requirements.
Open up your office for a new way of working
Information technology has revolutionised the way businesses share information and ideas. The trouble is, all the emails, messages, voicemails and phone calls you’re bombarded with have an impact on productivity. So despite spending most of the day playing phone tag, you still miss those important calls. But now there’s a way to combine all the vital communications that drive your business forward and ensure its future success. With HiPath OpenOffice ME from Siemens Enterprise Communications.
Communication is vital. Let’s make it simple.
HiPath OpenOffice ME joins everything together, creating a seamless communications system with the programmes and applications that your staff use every day. It lets you combine your phone calls, voicemail boxes, conferencing, fax, and messaging into a single, unified solution that works harder for you. And that means your staff can do the same. Here are just some of the advantages you’ll enjoy with HiPath OpenOffice ME:
Integrate communications with business processes
See dramatic improvements in workflow
Increase productivity and profitability
Reduce organisational frustration and stress
Share information seamlessly from any location
Eliminate guessing games and wasted energy
Reduce operational costs
Reach team mates or employees the first time, every time
The simple and easy communications solution for growing businesses.
HiPath OpenOffice ME is a unified communications solution that incorporates the latest in internet voice technology. It’s designed and priced specifically for small and medium enterprises and because it uses genuine open standards, it integrates seamlessly into your existing IT environment. There’s no need to rip and replace; HiPath OpenOffice ME is easy to install, use, administer and maintain. What’s more, it can be scaled smoothly from 20 up to 150 users. So at the same time as allowing you to punch above your weight, it can also accommodate any growth you see as a result of your increased productivity and profitability.
Nearly 80% of business calls are placed on hold either via the initial transfer, while you're on the call, or when a call is diverted to the "Hold", after being automatically attended.
Voice IP Comms musicONHOLD solutions are extremely beneficial for businesses needing their callers to feel connected and to be happy holding. Varying capacities of music are offered depending on your business' needs.
Voice IP Comms musicONHOLD solutions benefit businesses who want to 'talk' to their callers using the On Hold 'air time' to inform, educate and even entertain.
Simple to use, web-based, fast and reliable SMS service
Our web based SMS broadcasting facility allows complete control over the bulk delivery of SMS text messages to your database of users. If you’re looking to send a bulk broadcast of SMS text messages instantly or want to send a scheduled delivery we can provide you with the tools through a simple to use website. Used in this manner SMS is a powerful and flexible means of targeting and delivering your message in a highly effective and focused way.
Committed to a quality service
Our SMS facility is directly connected to all the UK mobile networks. We do not send SMS messages via inferior overseas network operators to save on cost, as service reliability is paramount to Voice IP Comms and our customers. Not only do we provide a resilient and reliable SMS service, but the broadcasting facility is competitively priced.
Intelligent and effective features
If you or your customers broadcast to certain numbers on a regular basis the service allows you to store and maintain your own contact lists of mobile numbers. Once a group has been created you can add and remove numbers when required. Then simply enter the message and send it to your contact lists or just type in one or more new numbers as you go.
If there are certain messages you use regularly the system allows you to create templates which can be stored and then used whenever required. You can also blacklist individual numbers that have requested not to receive further messages. Any further broadcasts are then purged against this list. The Mail Merge option allows a message to be sent simultaneously to a database of users but personalises the message to each recipient.
Accurate reporting
We understand how important accurate reports are when examining campaigns so with a suite of reports available to analyse the effectiveness of your campaigns, you will always be in control. Delivery Reports are available which show a summary of all the broadcasts over a selected period. These give details of the message, how many messages sent in total and how many were delivered. The Number Report allows you to view all the messages sent to a specific mobile number including the date and time together with the delivery status.
