Voice IP Communications specialise in the implementation of quality communications solutions to organisations throughout the UK.
From design & sales to implementation and support we can offer a range of solutions to suit everyone.
For full details on all products and services we offer, please contact us on the above number or using the contact form.
Call 0844 77 00 150 now for a free no obligation quotation
Voice IP can now offer a mobile call recording solution which can be integrated with Line side recording systems. This offers you a unique, cost effective solution where all mobile and landline calls can be recorded, stored and replayed securely on site in a single integrated system.
Mobile phones are an essential business tool. If your business already records landline calls then it is likely that you should record your mobiles too. With mobiles securely recorded, your staff have the flexibility to work anywhere and still comply with internal or regulatory record keeping requirements.
Open up your office for a new way of working
Information technology has revolutionised the way businesses share information and ideas. The trouble is, all the emails, messages, voicemails and phone calls you’re bombarded with have an impact on productivity. So despite spending most of the day playing phone tag, you still miss those important calls. But now there’s a way to combine all the vital communications that drive your business forward and ensure its future success. With HiPath OpenOffice ME from Siemens Enterprise Communications.
Communication is vital. Let’s make it simple.
HiPath OpenOffice ME joins everything together, creating a seamless communications system with the programmes and applications that your staff use every day. It lets you combine your phone calls, voicemail boxes, conferencing, fax, and messaging into a single, unified solution that works harder for you. And that means your staff can do the same. Here are just some of the advantages you’ll enjoy with HiPath OpenOffice ME:
Integrate communications with business processes
See dramatic improvements in workflow
Increase productivity and profitability
Reduce organisational frustration and stress
Share information seamlessly from any location
Eliminate guessing games and wasted energy
Reduce operational costs
Reach team mates or employees the first time, every time
The simple and easy communications solution for growing businesses.
HiPath OpenOffice ME is a unified communications solution that incorporates the latest in internet voice technology. It’s designed and priced specifically for small and medium enterprises and because it uses genuine open standards, it integrates seamlessly into your existing IT environment. There’s no need to rip and replace; HiPath OpenOffice ME is easy to install, use, administer and maintain. What’s more, it can be scaled smoothly from 20 up to 150 users. So at the same time as allowing you to punch above your weight, it can also accommodate any growth you see as a result of your increased productivity and profitability.
Nearly 80% of business calls are placed on hold either via the initial transfer, while you're on the call, or when a call is diverted to the "Hold", after being automatically attended.
Voice IP Comms musicONHOLD solutions are extremely beneficial for businesses needing their callers to feel connected and to be happy holding. Varying capacities of music are offered depending on your business' needs.
Voice IP Comms musicONHOLD solutions benefit businesses who want to 'talk' to their callers using the On Hold 'air time' to inform, educate and even entertain.
Simple to use, web-based, fast and reliable SMS service
Our web based SMS broadcasting facility allows complete control over the bulk delivery of SMS text messages to your database of users. If you’re looking to send a bulk broadcast of SMS text messages instantly or want to send a scheduled delivery we can provide you with the tools through a simple to use website. Used in this manner SMS is a powerful and flexible means of targeting and delivering your message in a highly effective and focused way.
Committed to a quality service
Our SMS facility is directly connected to all the UK mobile networks. We do not send SMS messages via inferior overseas network operators to save on cost, as service reliability is paramount to Voice IP Comms and our customers. Not only do we provide a resilient and reliable SMS service, but the broadcasting facility is competitively priced.
Intelligent and effective features
If you or your customers broadcast to certain numbers on a regular basis the service allows you to store and maintain your own contact lists of mobile numbers. Once a group has been created you can add and remove numbers when required. Then simply enter the message and send it to your contact lists or just type in one or more new numbers as you go.
If there are certain messages you use regularly the system allows you to create templates which can be stored and then used whenever required. You can also blacklist individual numbers that have requested not to receive further messages. Any further broadcasts are then purged against this list. The Mail Merge option allows a message to be sent simultaneously to a database of users but personalises the message to each recipient.
Accurate reporting
We understand how important accurate reports are when examining campaigns so with a suite of reports available to analyse the effectiveness of your campaigns, you will always be in control. Delivery Reports are available which show a summary of all the broadcasts over a selected period. These give details of the message, how many messages sent in total and how many were delivered. The Number Report allows you to view all the messages sent to a specific mobile number including the date and time together with the delivery status.
